Banking Regulation

Chocolate Finance Suspends Instant Withdrawals After Influencer Backlash

Chocolate Finance Suspends Instant Withdrawals

Chocolate Finance has temporarily suspended instant fund withdrawals due to high demand. Withdrawals will now take 3-10 working days. This follows influencer Seth Wee's decision to withdraw his money due to the removal of AXS payments.

The company initially blamed AXS for the change but later clarified it was their decision. The partnership with AXS led to a surge in bill payments, making it unsustainable.

Chocolate Finance emphasizes its commitment to transparency and customer service. They are implementing measures to manage the increased transaction volume and expedite a return to normal service.

The company remains confident in its stability and long-term viability. They offer higher-than-average cash returns and promise even better rates for US dollar deposits. However, these targets are subject to change based on market conditions.

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6 Comments

Avatar of The Truth

The Truth

Why would I wait up to 10 days to access my own cash? Totally unacceptable.

Avatar of Answer

Answer

They're working openly to fix issues quickly, proof they value long-term customer relationships.

Avatar of The Truth

The Truth

They clearly communicated the reason and are managing responsibly—props for honesty!

Avatar of Answer

Answer

Better slower withdrawals temporarily than risking long-term financial instability.

Avatar of Karamba

Karamba

Withdrawal delays are common, just part of growing pains. Relax people, they'll resolve it soon.

Avatar of Muchacha

Muchacha

Removing AXS payments and then freezing instant withdrawals? Something's fishy here.

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