NoBroker Launches ConvoZen.AI, a Powerful Conversational AI Cloud

NoBroker, India's first proptech unicorn, has launched ConvoZen.AI, a powerful, end-to-end Conversational AI cloud designed for monitoring and automating customer conversations. Now available as a SaaS product, ConvoZen.AI has been rigorously tested across various complex use cases within and outside of NoBroker.com. The platform already serves clients in diverse sectors, including BFSI, Education, Healthcare, Automotive, Real Estate, Travel, and Ecommerce.

ConvoZen.AI Capabilities and Features

Voice and Non-Voice agents in multiple Indian languages, including English, Hindi, Tamil, and Telugu

Analytics, Monitoring, Coaching, and Quality Control for large customer-facing teams

Open-sourced indic models for customer support and use cases

Voice agents with human-like tonality, low latency, and multilingual support

Automated QA, Agent Copilot, and Compliance Monitoring

ConvoZen.AI Benefits

ConvoZen.AI has helped existing clients like Cars24, LendingKart, LeapScholar, and Tata AIG reduce costs, improve sales conversions, ensure compliance, and boost agent efficiency.

A Revolution in Customer Engagement

ConvoZen.AI is revolutionizing customer engagement through a fully AI-driven workflow, from pre-contact virtual assistants to post-contact analytics. With the goal of becoming the leading AI-powered conversation intelligence platform for mid-to-enterprise-level businesses, ConvoZen.AI is empowering businesses to embrace Gen AI and deliver superior customer experiences.

Google Research India's Support

Manish Gupta, Director of Google Research India, praised ConvoZen.AI for utilizing the power of Generative AI models to create new-generation "Agentic" capabilities. Google is committed to bringing the best of its AI to enable India's innovation ecosystem to achieve higher efficiencies and deliver ever more helpful experiences.

Exemplifying the Power of AI

ConvoZen.AI exemplifies how cutting-edge AI models can automate and analyze conversations in real-time, providing actionable insights that facilitate better decision-making and enhance compliance, sales, customer satisfaction, and operational efficiency.