NoBroker Launches ConvoZen.AI, a Powerful Conversational AI Cloud
NoBroker, India's first proptech unicorn, has launched ConvoZen.AI, a powerful, end-to-end Conversational AI cloud designed for monitoring and automating customer conversations. Now available as a SaaS product, ConvoZen.AI has been rigorously tested across various complex use cases within and outside of NoBroker.com. The platform already serves clients in diverse sectors, including BFSI, Education, Healthcare, Automotive, Real Estate, Travel, and Ecommerce.
ConvoZen.AI Capabilities and Features
Voice and Non-Voice agents in multiple Indian languages, including English, Hindi, Tamil, and Telugu
Analytics, Monitoring, Coaching, and Quality Control for large customer-facing teams
Open-sourced indic models for customer support and use cases
Voice agents with human-like tonality, low latency, and multilingual support
Automated QA, Agent Copilot, and Compliance Monitoring
ConvoZen.AI Benefits
ConvoZen.AI has helped existing clients like Cars24, LendingKart, LeapScholar, and Tata AIG reduce costs, improve sales conversions, ensure compliance, and boost agent efficiency.
A Revolution in Customer Engagement
ConvoZen.AI is revolutionizing customer engagement through a fully AI-driven workflow, from pre-contact virtual assistants to post-contact analytics. With the goal of becoming the leading AI-powered conversation intelligence platform for mid-to-enterprise-level businesses, ConvoZen.AI is empowering businesses to embrace Gen AI and deliver superior customer experiences.
Google Research India's Support
Manish Gupta, Director of Google Research India, praised ConvoZen.AI for utilizing the power of Generative AI models to create new-generation "Agentic" capabilities. Google is committed to bringing the best of its AI to enable India's innovation ecosystem to achieve higher efficiencies and deliver ever more helpful experiences.
Exemplifying the Power of AI
ConvoZen.AI exemplifies how cutting-edge AI models can automate and analyze conversations in real-time, providing actionable insights that facilitate better decision-making and enhance compliance, sales, customer satisfaction, and operational efficiency.
9 Comments
Mariposa
This could potentially lead to biased interactions if the AI isn't trained properly.
Muchacha
Instead of investing in AI, companies should focus on improving employee training and customer service processes.
Bella Ciao
Sounds too good to be true. I'll believe it when I see it actually work effectively.
Karamba
This feels like another ploy to collect more personal data and sell it for profit.
Matzomaster
The open-sourced indic models make ConvoZen.AI even more appealing, fostering transparency and collaboration.
Coccinella
This is a significant step towards the future of customer service, with AI playing a key role in enhancing communication and creating positive interactions.
ZmeeLove
This is just another step towards a dystopian future where machines control everything, and humans are obsolete.
Mariposa
It's great to see NoBroker leading the way in innovation with this AI technology.
Habibi
The use of human-like tonality in voice agents creates a more natural and engaging interaction.