Laura Winham, a 38-year-old woman with mental health issues, was found dead in her flat after three years. Her family believes she was "left to fend for herself" by social services despite police warnings.
Winham had been provisionally diagnosed with delusional disorder and her disability benefits had been cut off. Her family believes she stopped buying food and died of starvation.
In 2017, police made a referral to adult social services about Winham after visiting her flat. They were concerned that she did not have a phone, job, or friends or family locally. Social services attempted to contact Winham by phone and letter, but closed the case when they received no response.
Winham's family believes she died in November 2017, as she stopped ticking off days on her calendar, making online food shops, and writing in her diary.
An inquest into Winham's death concluded that there had been a "lost opportunity" for social services to visit her and assess her needs. However, the coroner found it was "not possible to conclude" that there was a connection between this mismanagement and Winham's death.
Winham's family has urged the public to put themselves in their shoes and imagine a loved one in a similar situation. They believe Winham should never have lost her life to mental health and hope no other family goes through what they have.
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