Spain’s New Registration Rules Under Fire by Tourism Industry

Spain introduced new registration requirements in December that mandate all visitors—including British tourists—to supply a full array of personal information upon checking into their accommodations. The measure, implemented across the country, has led to numerous operational issues, with hotels reporting computer crashes and prolonged check-in processes that are now testing the patience of incoming holidaymakers. In some popular destinations like Tenerife, lengthy registration forms have resulted in queues that can extend past the one-hour mark, prompting tourists to opt for alternative waiting venues.

Local business groups, including the Hotel Business Federation of Majorca (FEHM) and rental associations, are voicing strong complaints about the system. Representatives point out that although the regulation itself may not be inherently flawed, its execution is problematic—tourists face increased check-in times and data requests that many find intrusive. The Manager of the Employers' Association of Tourist Rentals Habtur, Maria Gibert, emphasized that the system's collapse shortly after tourist arrivals and its restricted operating hours (only allowing logins from 5am) exacerbate the situation.

Furthermore, critical voices from the car rental sector and travel agencies have highlighted the excessive demands placed on businesses. Sensitive information such as bank account details, phone numbers, and addresses is now required, a measure that other European countries do not impose on tourists. Business leaders argue that the initiative not only burdens companies with additional, often unforeseen costs but also risks infringing on data protection and privacy laws. They have urged the government to review the protocol, offer better support, and consider the potential impact these regulations may have on Spain's appeal as a tourist destination.